e.speak takes the privacy of all its customers, clients and website
users very seriously and takes great care to protect your information.
policy explains what information we collect about you, how we may
use it, and the steps we take to ensure that it is kept secure.
We also explain your rights and how to contact us.
this website contains links to other websites which are provided
for your convenience. We are only responsible for the privacy practices
and security of this site. We recommend that you check the privacy
and security policies and procedures of each and every other website
that you visit.
By using this
website and giving your information to us, you indicate your consent
to us and our commercial partners collecting and using your personal
information in accordance with the terms set out in this policy.
What information do we collect?
In order to provide you with services, we may collect personal information
about you from our website, telephone conversations, emails and
written and verbal communications. We may, for example, keep a record
of your name, address, delivery address, email address, telephone
number and credit card details. We may also record details of any
disability or health needs you may have.
We may supplement
the information that you provide with other information that we
obtain from our dealings with you or which we receive from other
organisations, for example, our commercial partners.
How will we use your information?
All personal information that we obtain about you will be recorded,
used, and protected by us in accordance with current data protection
personal information to provide our products and services to you
and, for example:
o to communicate with you in the event that any products or services
you have requested are unavailable
o for record keeping purposes
o to improve the quality of our service
o for market research
o to track activity on our website
o to understand your preferences so that we can improve the products
or services we offer
We may also create an individual profile for you so that we can
inform you of products, services, events or special offers that
may be of interest to you.
Disclosure of your information
In order to provide our products and services to you, we may need
to appoint other organisations to carry out some of the processing
activities on our behalf. These will include, for example, delivery
organisations and mailing houses. In these circumstances, we will
ensure that your information is properly protected and that it is
only used in accordance with this policy.
Offers and opportunities
e.speak teams up with a selection of carefully chosen commercial
partners designed to bring customers and website users a diverse
range of opportunities and offers (including financial services
offers) at competitive prices. e.speak and/or these commercial partners
would like to contact you with details of offers in a number of
ways, including post, telephone, text/picture/video message, digital
television, fax or by email. If you express an interest in an offer
from one of our commercial partners, that partner may let us know.
This enables us to take your views and interests into account when
choosing our commercial partners and developing the programme.
What to do if you do not want to receive details of offers
Please be assured, you are under no obligation to buy anything,
however, if you prefer not to be contacted either by us or any of
our commercial partners, you can opt out by clicking the relevant
boxes on the screen upon which you provide information or by writing
to us by mail or email (see the section "How to contact us"
below). You can change your mind at any time by contacting us by
any of the methods shown below or by following the instructions
set out with each offer you receive.
if you do opt out of receiving information, we and/or our commercial
partners will be unable to keep you informed of new services, products,
events or special offers that may interest you and our ability to
inform you of opportunities may be affected.